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FUNCTIONS AND DUTIES |
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OFFICERS |
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Designation |
Function & Duties |
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SDGM |
Head of General Administration
Department. Director of Public
grievance. Supervision of all
work carried out in general
administration. |
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Secretary to GM |
In charge of secretariat, to
assist GM, liaison with Rly.Bd.,
all departments of WCR,
Ministries etc. Issue of GM
inspection notes. |
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DGM |
Assist SDGM in public grievance
cell & work study cell.
Controller of civil defence.
Assist GM in preparation of MCDO,
MP/MLA references replies, GM
conference, GM Desk folder,
nomination of arbitration panel,
SOP, etc. Also he acts as
secretary in ZRUCC & PREM
meeting |
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Dy. Secy. |
Dealing with confidential
matters, dead stock, GM
sanction, Awards, General
imprest & fuel imprest , T&P,
repair proposal, rest house
booking at Delhi |
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ADGM |
Assist DGM in dealing with
Public Grievance, ZRUCC,
Parliamentary business and other
general matters. Supervision of
cleaning contract, procurement
of items & repair proposals,
general imprest, etc. |
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Asst. Secy (G) |
Assist Secretary in procurement
of items, general maintenance of
office, cash imprest, fuel
imprest, receipt & dispatch,
sanctioning of leave to office
staff, dead stock, T&P, repair
proposal , conference hall
booking, rest house booking ,
upkeep of GM room etc. |
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Protocol Officer |
Protocol and liaison work,
maintenance of vehicles. |
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STAFF |
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SECTION |
Nature of Duties |
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General Section |
Perform work related to imprest,
procurement of stores and
stationery, to keep record of
material received and its
disbursement, allotment of
officers rest house, preparation
of passes and PTO., Award, Dead
stock, procurement and repairing
of furniture, annual
maintenance/repairing of
photocopier and other electronic
assets, GMs tour programme,
inspection report. General
correspondence with all
departments. Other miscellaneous
work as and when entrusted by
the officers. |
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Receipt &
Dispatch |
To receive & dispatch
letters/circulars/notices/instructions
etc. to keep record of R&D, to
monitor the file movement
received for GMs
perusals/sanction. Parliamentary
business etc. |
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Public Grievances |
Public grievances received from
various sources are dealt by
this section. Co-ordinate with
concerning department to ensure
final disposal of grievances
within stipulated time limit.
Preparation and submission of
Monthly and Quarterly report to
the Board. Dealing with MP/MLA
references. |
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Efficiency |
To collect data and other
information from
departments/divisions/workshops
for preparation and submission
of
» GM’s MCDO to
Board
» Equipment failure
report to Board.
» Action plan to
Board
» GM’s Desk folder
» Booklet for POM
Other reports related to
performance review, efficiency,
innovations etc. |
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Work Study |
To conduct work studies as per
Rly. Bd’s annual programme,
preparation and submission of
reports. Follow up of the
implementation of the
recommendations. Preparation of
progress reports. |
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Confidential |
To maintain and keep records of
confidential reports of
officers. Dealing with
confidential matters. |
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Protocol |
Protocol work. Arranging Air
Travel tickets. Rest house
arrangements. Receive and see
off GM and other VIPs.
Maintenance of Vehicle. |
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RTI cell |
Responsible for implementation
of various provisions laid down
in RTI act. Keeping all records
related to requests made,
information provided to
applicant, record of rejection
of application, transfer of
application, appeal made,
details of fee charged etc.
Preparation and submission of
periodical reports. |
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